Introducing...Maples Connect!

We are thrilled to announce the joining of our digital communication & in person visit programming through Maples Connect scheduling. Both programs were created to increase the ability of our community to interact with residents in a meaningful and safe manner during this time of social distancing. Thank you for the continued support & care offered to our residents & staff. We are elated to be able to connect you with your loved one soon.

Maples Connect : Virtual

Families have the opportunity to reserve a time to video chat with their loved ones using the unit-specific links provided on this page. After signing up, you will receive a confirmation email with a Google Meet link unique to your session. Please download Google Meet well in advance of your scheduled time to ensure we can connect as many residents and families as the schedule allows.

Maples Connect : In Person Visits

Schedule a time to visit your loved one. We ask that you only schedule ONE VISIT PER WEEK as we do our best to accommodate all residents & family members. Visits will be supervised by a Maples staff member & will last for 45 minutes. Only two visitors are allowed at a time; masks must be worn for the duration of the visit; & a six-foot distance must be maintained between all parties at all times. No food or drink is allowed during the visit at this time.

All visits are dependent on sufficient staffing to safely conduct the visit, on the health and well-being of the resident and outdoor visits are dependent on permissible weather conditions.

Upon arrival, please report to the main entrance of Maples, enter the vestibule, & let the receptionist know that you are here for a visit. A Maples staff member will come out to ask you a series of screening questions & to take your temperature. The visit will only be conducted if you pass this screening, which is required by the Department of Public Health & assures that we prioritize the health & safety of all residents, staff, & visitors.

HEALTH & SAFETY PRECAUTIONS

Staff facilitating both virtual and in person sessions will follow the most current sanitization & PPE usage guidelines from the Department of Public Health at all times. Virtual visits will be conducted using iPads and medical-grade cases obtained specifically for this program. All devices and surfaces used in the program will be thoroughly cleaned using Clorox Disinfecting wipes between each use; Clorox disinfecting wipes are EPA-approved COVID-19 disinfecting products. All in person visitors must pass a thorough screening process upon arrival in order to be eligible to complete their scheduled visit.

Cancellation Policy

Maples staff reserves the right to cancel and/or to reschedule all visits should one or more of the aforementioned conditions not be satisfied.

  • November 23, 2020 UPDATE from DPH Marylou Sudders: Staying Safe this Holiday Season
  • Holiday Letter -- explanation of risks surrounding holiday gatherings
  • Maples Connect: Virtual Scheduling
  • Jamesport Scheduling
  • Newport Scheduling
  • Rockport Scheduling
  • Maples Connect: In Person Scheduling
    for Jamesport, Newport and Rockport Units
  • In Person Scheduling
  • Eastport Scheduling please contact:

    Admissions Department at 508-384-7977 ext. 103